Managed point-of-sale transactions and provided assistance to store customers.
The Context
A short assignment on the shop floor at Fnac Clermont-Ferrand, covering customer-facing retail operations.
What I Did
- Customer Reception: greeting customers and directing them to the right department.
- Information: answering product and store questions in person.
- Cashier: handling transactions accurately under regular customer flow.
Skills Developed
A first hands-on experience in customer-facing work under time pressure — clear communication, accuracy under repetition, and staying composed during busy periods.